Learn how to pass on a phone message
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| INTRODUCTION |
| John: Hi everyone, and welcome back to CantoneseClass101.com. This is Business Cantonese for Beginners Season 1 Lesson 16 - Passing on a Cantonese Phone Message. John here. |
| Siuling: 大家好！(daai6 gaa1 hou2!) I'm Siuling. |
| John: In this lesson, you’ll learn how to pass on a phone message. The conversation takes place at an office. |
| Siuling: It's between Linda and a secretary. |
| John: The speakers are co-workers, therefore, they will speak both formal and informal Cantonese. Okay, let's listen to the conversation. |
| DIALOGUE |
| 秘書: 張小姐，李生打電話嚟話想知個計劃幾時準備好，佢語氣聽起嚟都幾嬲。 |
| (bei3 syu1: zoeng1 siu2 ze2, lei5 saang1 daa2 din6 waa2 lei4 waa6 soeng2 zi1 go3 gai3 waak6 gei2 si4 zeon2 bei6 hou2, keoi5 jyu5 hei3 teng1 hei2 lei4 dou1 gei2 nau1.) |
| 張麗珊: 佢仲有冇講其他嘢？ |
| (zoeng1 lai6 saan1: keoi5 zung6 jau5 mou5 gong2 kei4 taa1 je5?) |
| 秘書: 冇喇，佢淨係話要你盡快覆返電話畀佢。 |
| (bei3 syu1: mou5 laa3, keoi5 zing6 hai6 waa6 jiu3 nei5 zeon6 faai3 fuk1 faan1 din6 waa2 bei2 keoi5.) |
| 張麗珊: 好呀，仲有冇其他電話搵我？ |
| (zoeng1 lai6 saan1: hou2 aa3, zung6 jau5 mou5 kei4 taa1 din6 waa2 wan2 ngo5?) |
| 秘書: 有呀，黃小姐打過電話嚟話佢會遲少少，佢要處埋啲嘢先，佢語氣都有啲擔心。 |
| (bei3 syu1: jau5 aa3, wong4 siu2 ze2 daa2 gwo3 din6 waa2 lei4 waa6 keoi5 wui2 ci4 siu2 siu2, keoi5 jiu3 cyu2 lei5 maai4 di1 je5 sin1, keoi5 jyu5 hei3 dou1 jau5 di1 daam1 sam1.) |
| John: Listen to the conversation one time slowly. |
| 秘書: 張小姐，李生打電話嚟話想知個計劃幾時準備好，佢語氣聽起嚟都幾嬲。 |
| (bei3 syu1: zoeng1 siu2 ze2, lei5 saang1 daa2 din6 waa2 lei4 waa6 soeng2 zi1 go3 gai3 waak6 gei2 si4 zeon2 bei6 hou2, keoi5 jyu5 hei3 teng1 hei2 lei4 dou1 gei2 nau1.) |
| 張麗珊: 佢仲有冇講其他嘢？ |
| (zoeng1 lai6 saan1: keoi5 zung6 jau5 mou5 gong2 kei4 taa1 je5?) |
| 秘書: 冇喇，佢淨係話要你盡快覆返電話畀佢。 |
| (bei3 syu1: mou5 laa3, keoi5 zing6 hai6 waa6 jiu3 nei5 zeon6 faai3 fuk1 faan1 din6 waa2 bei2 keoi5.) |
| 張麗珊: 好呀，仲有冇其他電話搵我？ |
| (zoeng1 lai6 saan1: hou2 aa3, zung6 jau5 mou5 kei4 taa1 din6 waa2 wan2 ngo5?) |
| 秘書: 有呀，黃小姐打過電話嚟話佢會遲少少，佢要處埋啲嘢先，佢語氣都有啲擔心。 |
| (bei3 syu1: jau5 aa3, wong4 siu2 ze2 daa2 gwo3 din6 waa2 lei4 waa6 keoi5 wui2 ci4 siu2 siu2, keoi5 jiu3 cyu2 lei5 maai4 di1 je5 sin1, keoi5 jyu5 hei3 dou1 jau5 di1 daam1 sam1.) |
| John: Listen to the conversation with the English translation. |
| 秘書: 張小姐，李生打電話嚟話想知個計劃幾時準備好，佢語氣聽起嚟都幾嬲。 |
| (bei3 syu1: zoeng1 siu2 ze2, lei5 saang1 daa2 din6 waa2 lei4 waa6 soeng2 zi1 go3 gai3 waak6 gei2 si4 zeon2 bei6 hou2, keoi5 jyu5 hei3 teng1 hei2 lei4 dou1 gei2 nau1.) |
| Secretary: Ms. Cheung, Mr. Lee called and wanted to know when his project will be ready. He sounded somewhat angry. |
| 張麗珊: 佢仲有冇講其他嘢？ |
| (zoeng1 lai6 saan1: keoi5 zung6 jau5 mou5 gong2 kei4 taa1 je5?) |
| Linda: Did he say anything else? |
| 秘書: 冇喇，佢淨係話要你盡快覆返電話畀佢。 |
| (bei3 syu1: mou5 laa3, keoi5 zing6 hai6 waa6 jiu3 nei5 zeon6 faai3 fuk1 faan1 din6 waa2 bei2 keoi5.) |
| Secretary: No, he just asked that you call him back as soon as possible. |
| 張麗珊: 好呀，仲有冇其他電話搵我？ |
| (zoeng1 lai6 saan1: hou2 aa3, zung6 jau5 mou5 kei4 taa1 din6 waa2 wan2 ngo5?) |
| Linda: Okay, were there any other calls to me? |
| 秘書: 有呀，黃小姐打過電話嚟話佢會遲少少，佢要處理埋啲嘢先，佢語氣都有啲擔心。 |
| (bei3 syu1: jau5 aa3, wong4 siu2 ze2 daa2 gwo3 din6 waa2 lei4 waa6 keoi5 wui2 ci4 siu2 siu2, keoi5 jiu3 cyu2 lei5 maai4 di1 je5 sin1, keoi5 jyu5 hei3 dou1 jau5 di1 daam1 sam1.) |
| Secretary: Yes, Ms. Wong called and said that she will be a little bit late. Something is holding her up. She sounded a little bit worried. |
| POST CONVERSATION BANTER |
| John: Delays are sometimes unavoidable, but they’re never good in business. |
| Siuling: No, nobody wants to hear that their product or service has been delayed. |
| John: Or that someone will be late for an appointment. |
| Siuling: Definitely not that! If it happens, call and explain why you’re late. |
| John: What is traffic like in Hong Kong? |
| Siuling: Hong Kong is always heavily congested. |
| John: So make sure you give yourself enough time to get where you need to go. |
| Siuling: Even if you’re not driving, foot traffic can make you late. |
| John: Yeah, sidewalks are really busy in Hong Kong too, so you may not be able to walk as quickly as you want to. |
| Siuling: If you’re late, you should apologize. For example, 唔好意思, 因為塞車, 我遲到。(m4 hou2 ji3 si1, jan1 wai6 sak1 ce1, ngo5 ci4 dou3.) |
| John: "Sorry, I am late because of the traffic jam." |
| Siuling: 好對唔住, 因為塞車, 我遲到。(hou2 deoi3 m4 zyu6, jan1 wai6 sak1 ce1, ngo5 ci4 dou3.) means the same. |
| John: Okay, now onto the vocab. |
| VOCAB LIST |
| John: Let’s take a look at the vocabulary from this lesson. The first word is... |
| Siuling: 語氣(jyu5 hei3) [natural native speed] |
| John: tone, attitude |
| Siuling: 語氣(jyu5 hei3) [slowly - broken down by syllable] |
| Siuling: 語氣(jyu5 hei3) [natural native speed] |
| John: Next we have... |
| Siuling: 知(zi1) [natural native speed] |
| John: to know |
| Siuling: 知(zi1) [slowly - broken down by syllable] |
| Siuling: 知(zi1) [natural native speed] |
| John: Next we have... |
| Siuling: 幾時(gei2 si4) [natural native speed] |
| John: when |
| Siuling: 幾時(gei2 si4) [slowly - broken down by syllable] |
| Siuling: 幾時(gei2 si4) [natural native speed] |
| John: Next we have... |
| Siuling: 幾嬲(gei2 nau1) [natural native speed] |
| John: quite angry |
| Siuling: 幾嬲(gei2 nau1) [slowly - broken down by syllable] |
| Siuling: 幾嬲(gei2 nau1) [natural native speed] |
| John: Next we have... |
| Siuling: 講(gong2) [natural native speed] |
| John: to speak |
| Siuling: 講(gong2) [slowly - broken down by syllable] |
| Siuling: 講(gong2) [natural native speed] |
| John: Next we have... |
| Siuling: 淨係(zing6 hai6) [natural native speed] |
| John: only, just |
| Siuling: 淨係(zing6 hai6) [slowly - broken down by syllable] |
| Siuling: 淨係(zing6 hai6) [natural native speed] |
| John: Next we have... |
| Siuling: 盡快(zeon6 faai3) [natural native speed] |
| John: as soon as possible |
| Siuling: 盡快(zeon6 faai3) [slowly - broken down by syllable] |
| Siuling: 盡快(zeon6 faai3) [natural native speed] |
| John: Next we have... |
| Siuling: 覆(fuk1) [natural native speed] |
| John: to reply |
| Siuling: 覆(fuk1) [slowly - broken down by syllable] |
| Siuling: 覆(fuk1) [natural native speed] |
| John: Next we have... |
| Siuling: 處理(cyu2 lei5) [natural native speed] |
| John: to handle; to take care of |
| Siuling: 處理(cyu2 lei5) [slowly - broken down by syllable] |
| Siuling: 處理(cyu2 lei5) [natural native speed] |
| John: And last... |
| Siuling: 擔心 [natural native speed] |
| John: to worry |
| Siuling: 擔心 [slowly - broken down by syllable] |
| Siuling: 擔心 [natural native speed] |
| KEY VOCAB AND PHRASES |
| John: Let's have a closer look at the usage of some of the words and phrases from this lesson. The first word is... |
| Siuling: 盡快處理(zeon6 faai3 cyu2 lei5) |
| John: meaning "to handle it as soon as possible." |
| Siuling: First is 盡快(zeon6 faai3), which means "as soon as possible." This is followed by 處理(cyu3 lei5). |
| John: This means "to deal with, to handle." |
| Siuling: You can use this phrase to say you will deal with something as soon as possible. |
| John: There is a more colloquial version of this phrase. |
| Siuling: This is 盡快搞掂(zeon6 faai3 gaau2 dim6). |
| John: Can you give us an example using this phrase? |
| Siuling: Sure. For example, you can say... 我哋會盡快處理投訴個案。(ngo5 dei6 wui5 zeon6 faai3 cyu2 lei5 tau4 sou3 go3 on3.) |
| John: ...which means "We will handle the complaint as soon as possible." |
| John: Okay, what's the next word? |
| Siuling: 唔使擔心。(m4 sai2 daam1 sam1.) |
| John: meaning "Don't worry." |
| Siuling: First is 唔使(m4 sai2), meaning "do not need." Next is 擔心(daam1 sam1) |
| John: This means "worry." |
| Siuling: You can also say 唔使驚(m4 sai2 geng1). |
| John: This will assure people to not be frightened or afraid. |
| Siuling: That’s right. |
| John: Can you give us an example using this phrase? |
| Siuling: Sure. For example, you can say... 唔使擔心，佢會冇事嘅。(m4 sai2 daam1 sam1, keoi5 wui2 mou5 si6 ge3.) |
| John: ... which means "Don't worry, she'll be all right." |
| John: Okay, now onto the lesson focus. |
Lesson focus |
|---|
| John: In this lesson, you'll learn about passing on a phone message. |
| John: We’ve already looked at phrases about leaving a message, this time we will begin by looking at how to pass on a message. |
| Siuling: This is reported speech. |
| John: There is one important verb that you need to remember in this situation. |
| Siuling: 打電話嚟 (daa2 din6 waa2 lei4) or 打嚟 (daa2 lei4). |
| John: It means "to call here." Let’s look at some examples. |
| Siuling: 王小姐打嚟叫你打返畀佢。(wong4 siu2 ze2 daa2 lei4 giu3 nei5 daa2 faan1 bei2 keoi5.) |
| John: "Ms. Wong called and asked you to call her back." |
| Siuling: ABC公司有人打電話嚟，但係冇留名。(ABC gung1 si1 jau5 jan4 daa2 din6 waa2 lei4, daan6 hai6 mou5 lau4 meng2.) |
| John: "Someone from ABC Company called but didn’t leave a name." |
| Siuling: It might be helpful to say how someone sounded, too. |
| John: Yes. Did they sound happy, or frustrated? This is very handy when reporting what someone said to another person. |
| Siuling: In Cantonese, we use the verb phrase 聽起嚟 (teng1 hei2 lei4). |
| John: "to sound like" |
| Siuling: Then add the adjective after. |
| John: Let’s hear some examples. |
| Siuling: 佢聽起嚟好唔開心。(keoi5 teng1 hei2 lei4 hou2 m4 hoi1 sam1.) |
| John: "He sounded really upset." |
| Siuling: 佢聽起嚟好開心。(keoi5 teng1 hei2 lei4 hou2 hoi1 sam1.) |
| John: "He sounded happy. You can also use it to describe how situations appear. |
| Siuling: 聽起嚟好好玩。(teng1 hei2 lei4 hou2 hou2 wan2.) |
| John: “This sounds really fun.” |
| Siuling: 聽起嚟有啲複雜。(teng1 hei2 lei4 jau5 di1 fuk1 zaap6.) |
| John: “This sounds a little complicated.” |
| Siuling: 聽起嚟幾好。(teng1 hei2 lei4 gei2 hou2.) |
| John: “This sounds really good.” |
Outro |
| John: Okay, that’s all for this lesson. Thank you for listening, everyone, and we’ll see you next time! Bye! |
| Siuling: 拜拜！(baai1 baai3!) |
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